Privacy policy

Last updated: July 6, 2026

At DivyOrganic, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.

By using our website, you agree to the practices described in this Privacy Policy.


1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information

  • Full Name
  • Email Address
  • Mobile Number
  • Shipping Address
  • Billing Address
  • Payment Details (processed securely through payment gateways)
  • Order History

Automatically Collected Information

  • IP Address
  • Browser Type
  • Device Information
  • Pages Visited
  • Time Spent on Website
  • Cookies and Similar Technologies

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Improve our website and services
  • Send order updates and shipping notifications
  • Respond to your queries
  • Prevent fraud and unauthorized transactions
  • Send promotional offers (only with your consent)

3. Payment Security

We do not store your debit card, credit card, UPI PIN, or banking credentials.

All payments are processed securely through trusted third-party payment gateways.


4. Sharing of Information

We do not sell or rent your personal information.

We may share your information only with:

  • Delivery partners
  • Payment service providers
  • IT service providers
  • Government authorities when required by law

5. Cookies

Our website uses cookies to:

  • Improve website performance
  • Remember your preferences
  • Analyze website traffic
  • Enhance your shopping experience

You may disable cookies through your browser settings, though some features may not function properly.


6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

While we strive to safeguard your data, no method of internet transmission or electronic storage is completely secure.


7. Your Rights

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Update your details
  • Delete your account (subject to legal and business requirements)
  • Withdraw consent for marketing communications

To exercise these rights, contact us using the details below.


8. Third-Party Services

Our website may include links to third-party websites or services.

We are not responsible for the privacy practices or content of those third-party websites.


9. Children's Privacy

Our products are not intended for children under the age of 18.

We do not knowingly collect personal information from children.


10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with the updated effective date.


11. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

DivyOrganic

📧 Email: support@divyorganic.com

📞 Phone: +91-XXXXXXXXXX

🏢 Address: [Your Registered Business Address]

🕒 Customer Support: Monday–Saturday, 10:00 AM – 6:00 PM (IST)