Terms of service

Welcome to DivyOrganic. These Terms of Service ("Terms") govern your use of our website and the purchase of products from our online store. By accessing or using our website, you agree to comply with these Terms.

1. General

By using this website, you confirm that:

  • You are at least 18 years of age or using the website under the supervision of a parent or legal guardian.
  • You will provide accurate and complete information when placing an order.
  • You will use this website only for lawful purposes.

2. Products & Services

DivyOrganic offers premium natural and organic products including:

  • A2 Gir Cow Ghee
  • Bilona Ghee
  • Cold-Pressed Oils
  • Organic Honey
  • Shilajit
  • Dry Fruits
  • Khandsari Sugar
  • Other natural wellness products

We strive to display product images, descriptions, and prices accurately. However, minor variations in packaging, color, or appearance may occur.

3. Pricing

  • All prices are displayed in Indian Rupees (INR).
  • Prices include applicable taxes unless stated otherwise.
  • DivyOrganic reserves the right to change prices at any time without prior notice.

4. Orders

We reserve the right to:

  • Accept or reject any order.
  • Cancel orders suspected of fraud or unauthorized activity.
  • Limit product quantities per customer.

If your order is cancelled after payment, the amount will be refunded to your original payment method.

5. Payments

We accept payments through secure payment gateways.

Accepted payment methods may include:

  • UPI
  • Credit Cards
  • Debit Cards
  • Net Banking
  • Wallets
  • Cash on Delivery (where available)

DivyOrganic does not store your card or banking details.

6. Shipping & Delivery

Orders are processed within our standard processing time.

Delivery timelines may vary depending on your location and courier availability.

Delays caused by weather, strikes, natural disasters, or courier issues are beyond our control.

7. Returns & Refunds

Our Return & Refund Policy forms an integral part of these Terms.

Please refer to the Return & Refund Policy page for detailed information.

8. Product Usage

Our products are intended for personal use only.

Customers should:

  • Read product labels before use.
  • Follow storage instructions.
  • Consult a healthcare professional if they have allergies, medical conditions, or are pregnant before consuming any wellness products.

Our products are not intended to diagnose, treat, cure, or prevent any disease.

9. Intellectual Property

All content on this website, including:

  • Logo
  • Product images
  • Graphics
  • Text
  • Videos
  • Designs

is the property of DivyOrganic and may not be copied, reproduced, or used without prior written permission.

10. Limitation of Liability

DivyOrganic shall not be liable for:

  • Indirect or consequential damages
  • Delays caused by third-party logistics
  • Website downtime due to maintenance or technical issues
  • Losses resulting from misuse of products

Our liability is limited to the value of the product purchased, to the extent permitted by applicable law.

11. Privacy

Your use of this website is also governed by our Privacy Policy.

Please review it to understand how we collect, use, and protect your personal information.

12. Changes to These Terms

We reserve the right to update these Terms of Service at any time.

Changes will become effective immediately upon posting on this website.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the competent courts in [Your City, State].

14. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

DivyOrganic

📧 Email: support@divyorganic.com

📞 Phone: +91-XXXXXXXXXX

🏢 Address: [Your Registered Business Address]

🕒 Customer Support: Monday–Saturday, 10:00 AM – 6:00 PM (IST)